Should manufacturers be penalized for not shipping chargers with their new phones?


Should manufacturers be penalized for not shipping chargers with their new phones?

Should manufacturers be penalized for not shipping chargers with their new phones?

From 2020, Apple introduced its iPhone 12 series phones, the trend It has started a new trend in the smartphone industry. We’re talking about the Cupertino-based company’s decision to controversially remove all charging from the iPhone 12 series box.

According to Gizmochina, Apple has linked the reason for removing the charger from the box of iPhone phones to environmental issues. The company has actually announced that the purpose of not putting the charger in the iPhone box is to help reduce carbon production. The company has also explained that in surveys of its users, many of these people do not use the chargers provided in the box of their iPhones; Because the charger available from previous iPhones still works and users continue to use their old charger

From then on, Android smartphone manufacturers including Samsung also followed this trend; The South Korean technology giant has removed the charger from the box of the Galaxy S21 series flagship phones. Xiaomi also followed this trend by introducing the Mi 11 series. However, Xiaomi in China has left it up to buyers to decide whether they want to get a charger on their phone or not.

One Chinese user expressed his disgust at Apple and Samsung’s new policies on a forum. expressed; Because this procedure directly affects the consumer. Buyers had to pay more for a new charger that supports fast charging technology. This was mainly due to the fact that new phones only support certain chargers to offer fast charging capabilities. Buyers also had to pay more to buy these types of chargers, and thus more plastic packaging was wasted in the process of buying chargers and smartphones separately; Meanwhile, if the goal of companies is really to help the environment, putting the charger in the phone box can help produce less waste. This user expected the Chinese government to take action in this regard.

China’s MIIT (Ministry of Industry and Information Technology) took note of this post on social media. MIIT responded that regarding the issue of selling chargers separately from the phone, manufacturers should clearly state this in all their marketing materials and, for example, when promoting their product, remind the user that fast charging will not be provided in the product box. Because it is the consumer’s right to be aware of the contents of the product box before deciding to buy. Ultimately, the consumer must be responsible for making the purchase decision whether to purchase the device or not.

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MIIT has also explained that companies should clearly state in their product marketing that buyers will have to pay extra for a faster charger. do This is while we are witnessing an increase in the sales of separate chargers in several Samsung, Apple and Xiaomi flagships. MIIT notes that if the practice does not pose a safety or health risk to consumers, the feasibility of this practice exists and will be seen over time.

Furthermore, MIIT China suggested to companies that they should ensure ensure that correct information is transmitted to their users; Thus, it can be expected that the level of customer satisfaction of these companies will remain at a competitive level.

According to the statements of the organization that regulates the development and approval of smartphones in China, it seems that the trend of selling individual chargers from Smartphones will continue to exist in this country.

What do you think about the growing trend of removing the phone charger What’s in their box?

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