Samsung’s new crisis; Galaxy S22 series class action lawsuit
Earlier this month, someone made claims about the performance of the Samsung Galaxy S22 and found that these claims are only true while running the benchmark programs. During these tests, it was found that Samsung has restricted thousands of popular apps on its flagship phones, presumably to preserve battery life and prevent them from overheating during heavy use.
The developers of the popular Geekbench benchmark tool removed the last four generations of Galaxy S series phones from their list; Because many users on Korean social networks and Samsung support forums say that they have experienced this problem in older models as well.
Samsung recently responded to this public outcry, Frequently Asked Questions about this has been published on its Korean support website, during which the company claims that Game Optimization Service (GOS) It is designed to help Galaxy devices balance performance and battery life in a way that doesn’t negatively impact the user experience.
The Korean giant cites a list of 10,000 apps that Revealed online and used by GOS to quickly determine whether a newly installed program is a game or not, it claims benchmark tools are not recognized as games; So their behavior is not managed by GOS or Game Optimization Service. This is more or less an admission that Samsung has deliberately limited popular games, something that plagued OnePlus last year. Disable it on your Galaxy S phone, it will add a feature to set it up. However, The Korea Herald quotes that the Trade Commission The South Korean fair is planning to launch an investigation into the matter to see if the company violated advertising laws when marketing its Galaxy S22 series phones.
- Samsung artificially slows down your Galaxy phone
- Releasing a new Galaxy S22 update to remove the performance limit in games
Samsung’s problems don’t end here; Because another local publication claims that a class action lawsuit against the company is forming. Apparently, several Galaxy S22 owners are unhappy about being misled about the phone’s capabilities and performance, so they’re asking for $245 in compensation each.
Given that many recent smartphones have more power than their cooling systems; So it should come as no surprise that companies like Razer are making RGB fans that you can plug into your smartphone. Some mobile phone makers like Nubia even go so far as to integrate small fans into their phones to ensure that their chips deliver the highest possible level of stable performance without overheating.
Perhaps this work of Samsung can be justified in terms of maintaining the stability of the phone’s performance and not damaging its internal components due to excessive heat; But it would have been better if he had discussed this issue with his users and fans when introducing his new phones before these problems.